User Guide

Complete guide to mastering FeedCommerce and maximizing your multi-channel sales

Quick Start Guide

Install the App

Install FeedCommerce directly from the BigCommerce App Store with one click

Connect Your Store

Authorize the app to access your products and configure basic settings

Create Your First Feed

Choose a platform and let our AI categorize your products automatically

Launch & Monitor

Generate your feed and track performance with real-time analytics

Getting Started with FeedCommerce

Welcome to FeedCommerce! This comprehensive guide will help you set up and optimize your product feeds for maximum sales performance across 200+ marketplaces.

Understanding the Dashboard

Your dashboard is the central hub for managing all your product feeds. Here's what you'll find:

  • Feed overview with status indicators and performance metrics
  • Quick actions for creating, editing, and managing feeds
  • Real-time analytics showing generation times and success rates
  • Health monitoring alerts for feed issues and optimization opportunities

Creating Product Feeds

Creating high-quality product feeds is essential for successful multi-channel selling. FeedCommerce supports 247 feed types across shopping, social, marketplaces, comparison, affiliate, and specialized platforms.

Supported Platforms

We support 247 feed types across multiple categories

Shopping
  • Google Shopping
  • Bing Shopping
  • PriceRunner
  • Nextag
  • + 10 more
Social
  • Facebook Catalog
  • Instagram
  • Pinterest
  • TikTok
  • Snapchat
Marketplaces
  • Amazon
  • eBay
  • Etsy
  • Walmart
  • + 22 more
Comparison
  • Idealo
  • Kelkoo
  • Shopzilla
  • PriceGrabber
  • + 12 more
Affiliate
  • Awin
  • ShareASale
  • Admitad
  • Webgains
  • + 5 more
Specialized
  • Criteo
  • AdRoll
  • Google DV360
  • Google Flights
  • + 160 more

Step-by-Step Feed Creation

  1. Navigate to 'Feed Management' and click 'Create New Feed'
  2. Select your target platform (Google Shopping, Facebook, Amazon, etc.)
  3. Choose your target country and currency settings
  4. Configure feed-specific settings and requirements
  5. Let our AI categorize products or customize mappings manually

Product Mapping & Categorization

Proper product mapping ensures your items appear in the right categories and reach the right customers on each platform.

AI-Powered Smart Categorization

Our intelligent categorization engine automatically analyzes your products and assigns the most appropriate categories based on product names, descriptions, and attributes.

Pro Tip: The AI system learns from your corrections and becomes more accurate over time. Review and adjust initial categorizations to improve future automation.

Manual Mapping Options

For products requiring specific categorization, you can manually override AI suggestions:

  • Drag-and-drop interface for easy category assignment
  • Bulk operations for mapping multiple products at once
  • Custom attributes mapping for platform-specific requirements
  • Template system for consistent mapping across similar products

Feed Quality & Optimization

High-quality feeds perform better and get approved faster. FeedCommerce includes comprehensive quality checks and optimization tools.

Automatic Quality Checks

  • Missing required fields (title, description, price, images)
  • Invalid product URLs and broken image links
  • Price inconsistencies and currency formatting
  • Category mapping accuracy and compliance
  • Product description length and quality

Custom Quality Rules

Create custom rules to enforce your specific quality standards and automatically flag products that don't meet your criteria.

Advanced Features

Bulk Operations

Manage hundreds of feeds efficiently with bulk actions including generation, activation/deactivation, duplication, and deletion.

Performance Analytics

Track feed performance with detailed metrics including generation times, success rates, error tracking, and optimization recommendations.

Automated Scheduling

Set up automatic feed generation schedules to keep your product data fresh across all platforms without manual intervention.

Mapping Templates

Save time by creating reusable mapping templates for different product categories or similar feed configurations.

Troubleshooting & Support

Common Issues & Solutions

Large catalogs may take longer to process. Check your internet connection and consider breaking large feeds into smaller segments by category or product type. If the issue persists, contact our support team.

Check if products meet the quality requirements and have all required fields filled. Review the quality rules section and ensure products pass all validation checks before feed generation.

Our AI system learns over time. For immediate fixes, use manual mapping to correct categories. The system will learn from your adjustments and improve future automatic categorizations.
Still Need Help?

Our support team is here to help you succeed with FeedCommerce. Get in touch for personalized assistance.

Contact Support