User Guide
Complete guide to mastering FeedCommerce and maximizing your multi-channel sales
Quick Start Guide
Install the App
Install FeedCommerce directly from the BigCommerce App Store with one click
Connect Your Store
Authorize the app to access your products and configure basic settings
Create Your First Feed
Choose a platform and let our AI categorize your products automatically
Launch & Monitor
Generate your feed and track performance with real-time analytics
Table of Contents
Getting Started with FeedCommerce
Welcome to FeedCommerce! This comprehensive guide will help you set up and optimize your product feeds for maximum sales performance across 200+ marketplaces.
Understanding the Dashboard
Your dashboard is the central hub for managing all your product feeds. Here's what you'll find:
- Feed overview with status indicators and performance metrics
- Quick actions for creating, editing, and managing feeds
- Real-time analytics showing generation times and success rates
- Health monitoring alerts for feed issues and optimization opportunities
Creating Product Feeds
Creating high-quality product feeds is essential for successful multi-channel selling. FeedCommerce supports 247 feed types across shopping, social, marketplaces, comparison, affiliate, and specialized platforms.
Supported Platforms
We support 247 feed types across multiple categories
Shopping
- Google Shopping
- Bing Shopping
- PriceRunner
- Nextag
- + 10 more
Social
- Facebook Catalog
- TikTok
- Snapchat
Marketplaces
- Amazon
- eBay
- Etsy
- Walmart
- + 22 more
Comparison
- Idealo
- Kelkoo
- Shopzilla
- PriceGrabber
- + 12 more
Affiliate
- Awin
- ShareASale
- Admitad
- Webgains
- + 5 more
Specialized
- Criteo
- AdRoll
- Google DV360
- Google Flights
- + 160 more
Step-by-Step Feed Creation
- Navigate to 'Feed Management' and click 'Create New Feed'
- Select your target platform (Google Shopping, Facebook, Amazon, etc.)
- Choose your target country and currency settings
- Configure feed-specific settings and requirements
- Let our AI categorize products or customize mappings manually
Product Mapping & Categorization
Proper product mapping ensures your items appear in the right categories and reach the right customers on each platform.
AI-Powered Smart Categorization
Our intelligent categorization engine automatically analyzes your products and assigns the most appropriate categories based on product names, descriptions, and attributes.
Manual Mapping Options
For products requiring specific categorization, you can manually override AI suggestions:
- Drag-and-drop interface for easy category assignment
- Bulk operations for mapping multiple products at once
- Custom attributes mapping for platform-specific requirements
- Template system for consistent mapping across similar products
Feed Quality & Optimization
High-quality feeds perform better and get approved faster. FeedCommerce includes comprehensive quality checks and optimization tools.
Automatic Quality Checks
- Missing required fields (title, description, price, images)
- Invalid product URLs and broken image links
- Price inconsistencies and currency formatting
- Category mapping accuracy and compliance
- Product description length and quality
Custom Quality Rules
Create custom rules to enforce your specific quality standards and automatically flag products that don't meet your criteria.
Advanced Features
Bulk Operations
Manage hundreds of feeds efficiently with bulk actions including generation, activation/deactivation, duplication, and deletion.
Performance Analytics
Track feed performance with detailed metrics including generation times, success rates, error tracking, and optimization recommendations.
Automated Scheduling
Set up automatic feed generation schedules to keep your product data fresh across all platforms without manual intervention.
Mapping Templates
Save time by creating reusable mapping templates for different product categories or similar feed configurations.
Troubleshooting & Support
Common Issues & Solutions
Still Need Help?
Our support team is here to help you succeed with FeedCommerce. Get in touch for personalized assistance.
Contact Support