5-Minute Setup

Installation Guide

Step-by-step instructions to install and set up FeedCommerce on your BigCommerce store

Prerequisites

Before installing FeedCommerce, make sure you meet these requirements:

  • Active BigCommerce store with admin access
  • Store administrator privileges
  • At least some products added to your store
  • Stable internet connection

Installation Steps

1

Find FeedCommerce in BigCommerce App Store

Navigate to the BigCommerce App Store and locate the FeedCommerce app:

  1. Log into your BigCommerce control panel
  2. Navigate to 'Apps' → 'App Store' from the main menu
  3. Search for 'FeedCommerce' or browse the 'Marketing' category
Pro Tip: You can also access FeedCommerce directly via the provided BigCommerce App Store link to save time.
2

Install the Application

Review the app details and install FeedCommerce:

  1. Click on the FeedCommerce app listing to view details
  2. Review the app description, features, and pricing information
  3. Click the 'Install' or 'Get' button to begin installation
  4. Confirm the installation when prompted by BigCommerce
3

Authorize Permissions

Grant necessary permissions for FeedCommerce to work with your store:

  1. Review the requested permissions (product data, store information, etc.)
  2. Click 'Authorize' to grant FeedCommerce access to your store data
  3. Wait for the authorization process to complete
4

Complete Initial Setup

Configure your FeedCommerce account and basic settings:

  1. You'll be redirected to the FeedCommerce dashboard
  2. Complete your account profile and store information
  3. Choose your preferred language and timezone settings
  4. Review and confirm your store's product import settings
5

Start Your Free Trial

Begin using FeedCommerce with your 14-day free trial:

  1. Your free trial starts automatically upon successful installation
  2. Explore the dashboard and familiarize yourself with the interface
  3. Consider creating your first feed to test the functionality

What's Next?

Congratulations! FeedCommerce is now installed on your BigCommerce store. Here's what you should do next:

Learn the Basics

Familiarize yourself with FeedCommerce features and workflows by reading our comprehensive user guide.

Read User Guide

Get Support

Have questions or need help? Our support team is here to help you succeed with FeedCommerce.

Contact Support

Troubleshooting Common Issues

This is usually due to temporary connectivity issues. Wait a few minutes and try again. If the problem persists, contact BigCommerce support or our support team for assistance.

Ensure you're logged in as a store administrator with full permissions. If you're not the store owner, ask them to perform the installation or grant you the necessary admin privileges.

Clear your browser cache and refresh the BigCommerce admin panel. The FeedCommerce app should appear in your 'Apps' → 'My Apps' section. If it still doesn't appear, try logging out and back in.

Allow up to 15 minutes for initial product import. If products still don't appear, check that your store has products published and visible. Contact support if the issue persists.

Still Need Help?

If you're still experiencing issues with installation, our support team is ready to help you get up and running.

Contact Support

Ready to Install FeedCommerce?

Join thousands of BigCommerce merchants who are already boosting their sales with professional feed management.

Install on BigCommerce Read User Guide